Directions & Policies
Ph. 614.491.5676

Policies

For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms. All cats must be presented in an appropriate cat carrier or on a leash.

For your convenience, 'drop-off' appointments may be available depending on your pet's illness. A 'drop off' means you could bring your pet at the time that works best for you and leave him/her with us for a couple of hours. Usually we will ask you to drop off sometime in the morning so our doctors can examine the patient in between appointments or at the time purposely reserved for admitted patients. Once the doctor is finished, they will give you a call to go over the diagnosis and to give you discharge instructions.

For the safety of all animals in our care, we require that all vaccinations be up to date. Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. This is one of the reasons we ask that animals be placed on a leash or in pet carriers before entering the waiting room.

Payment Policy

We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Discover, and cash. We no longer accept personal checks, we apologize for any inconveniences. We also accept CareCredit payments.

Payment plans available through CareCredit - Apply Today! To apply for Care Credit, visit Care Credit by clicking the logo below to submit your application.

Emergencies

Medvet
300 E. Wilson Bridge Rd.
Worthington, OH 43085
614-846-5800
800-891-9010
Ohio State Veterinary Hospital
Vernon L. Tharp Street
601 Columbus, OH 43210
614-292-3551
Medvet Hilliard
5230 Renner Rd.
Columbus, OH
614-870-0480